Shipping & Returns

WITHIN AUSTRALIA

Flat rate usually of $9.95 (but occasionally we'll offer a special of FREE SHIPPING, so keep an eye out) and will arrive between 3-4 business days. You’ll receive email confirmation immediately once you order, that includes tracking number with Aus Post. All products are sent next-day.  

INTERNATIONAL

Orders to New Zealand are flat rate $7.95. To all other countries we have a discounted flat rate of $23.95 (sorry we can't do this any cheaper) with most arriving between 10-12 business days. Alternatively, if in the northern hemisphere order your bakslap products from Amazon USA (and possibly pay zero shipping). 

RETURNS & REFUND POLICY

If you’re in any way unsatisfied with our products, contact us at hello@bakslap.com within 14 days of your purchase to discuss & arrange a return. If we are unable to resolve your issue or further assist, we will process a refund (within 2 days). Please follow product-use descriptions that appear on product packaging and our website. Following these will eliminate any chance of product breakage. Products purchased through a stockist can be returned to the retailer or if proof of purchase can be shared we will happily resolve any issue directly with you. Should you make an error when ordering online, we will gladly exchange your item for the item you intended to purchase once the item is returned. The returned item must be in its original saleable condition. Any return shipping and handling charges are at the sole expense and responsibility of the customer. International orders may be subject to additional shipping in order to return the purchase. Thank you.